Lately, The Frau has
been disturbing Swiss order in a big, fat unintentional American way.
First, if you’ll
remember, she had the nerve to think that banana
bread could be a substitute for Zopf
at a Swiss daycare birthday party for her daughter.
Then, she ventured to
do one length of breaststroke in the freestyle and backstroke lane at the pool in Zurich. How dare she think she could get away with
that, yodelers!
Finally, after these
two incidents within a week, when buying a couple of train tickets for her
parents, she asked two different SBB clerks in Baden to double check that she could use a both a Mitfahrbillet and a Mitnahme GA together
with her own GA (Swiss train pass).
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| SBB Rules: One conductor had her own version of them. Photo: Brian Opyd |
Ja ja, was the reply, after much research and phone calling on the SBB ticket
agent side—because who the heck would try to combine two SBB promotions other
than a cheapskate American expat…
But nevertheless, three
train connections into their Mitfahrbillet,
Mitnahme GA, and GA journey, The
Frau was told she broke the rules (how dare she use these two ticket
combinations together!) by an SBB train conductor. The Frau argued her way out in
crappy Deutsch, finally ending the
10-minute discussion with a, “Dass ist
nicht mein Problem that in your eyes the rules are different than the SBB ticket
agents in Baden.”
Go Frau!
“Well I'll let it go this time,” said the SBB
train conductor (finally!), “but don’t go doing something like this ever again!”
(A classic example of
Swiss customer service.)
All of these
experiences made The Frau realize how she never, no matter how long she lives
in Switzerland, quite fits in. No matter how hard she tries to follow Swiss
rules, she always ends up interpreting them in an American way.
In other words, she always
assumes more leniency, customer service, and friendliness than she receives.
She can’t help it. And it doesn’t matter that her American husband plays the
alphorn or that they both play Jass. After 7+ years in Switzerland, they still
can’t seem to play by what’s most important: the rules.




